Living Lab Definition
Living Labs is defined as a forum for research and innovation applied to the development of new products, services and processes. It employs working methods to integrate people into the entire development process as users and co-creators and recognises the needs of users and the working conditions of service providers, both in their respective contexts. For service development the term ‘user’ also includes active service providers.
The key components of a Living Lab are:
Users - Those who actually use a product or service. This embraces end-users, consumers and companies/organisations.
Structured working methods – Constituted by the appropriate methods, knowledge and expertise when involving users in their own environments for cooperation in the development process. These methods facilitate the creation of knowledge which is transferable to new areas and new markets.
Organisational structure – The Living Lab environment is viewed as an innovation system. That is based on a sound strategic concept and fronted by suitable representatives with a significant role to play for long term objects.
Technical platforms – Constituted by the sufficient technological equipment in order to facilitate the necessary communication between the user and the innovation system to obtain the view of the user.
For more details on the background details to the CfP, see forthcoming programme description in a separate document which will appear under Documents and links.